Intuit QuickBooks to offer free Guided Setup to small businesses new to QuickBooks Online
Our mission is to help small businesses succeed by increasing the small business success rate. Today, 50% of small businesses shutter their doors within the first five years. Together, with accounting professionals as our key partners, we can decrease that failure rate for the small businesses on our platform. And we’re proud to say that 69% of small businesses on the QuickBooks® platform survive beyond their fifth year.
Yet there’s more that can be done to help small businesses succeed and grow. For small businesses just starting out with QuickBooks, we have the opportunity to ensure their QuickBooks account is set up correctly right from the start. That’s why last month, we launched Guided Setup, providing small businesses new to QuickBooks Online the opportunity to connect with a product expert for free to help ensure their books are set up right.
Starting today, Jan. 18, 2023, we are kicking off a 4-week test that prominently displays the availability of Guided Setup on QuickBooks.com. Guided Setup is specifically designed for small businesses purchasing a QuickBooks Online monthly subscription for the first time. Small businesses will have the opportunity to make a 45-minute appointment with a product expert when purchasing their QuickBooks Online subscription.
The free, Guided Setup for new, monthly, QuickBooks Online subscribers includes a general tour of QuickBooks, showing small businesses key tabs and functions, such as Account & Settings, the Chart of Accounts, Banking, and Reporting. It does not cover payroll, sales tax, help with desktop to online conversions nor do the product experts give tax or accounting advice.