Recertification 2020 is now open!

Recertification 2020 is now open!

For this year only, the window to recertify is April 20 through Aug. 31, 2020.

Change happens faster in a cloud ecosystem than it ever has before. Freed from annual release cycles, we’ve been able to increase our speed and innovation in ways that weren’t possible 10 years ago. The QuickBooks ProAdvisor® Program was founded in 1997 to enable advisors to be the best point of support for their clients, backed by support and training from us. Our dedication hasn’t changed, but our methods have.

A few years ago, we introduced annual recertification. Recertification is one of the best ways that we keep ProAdvisors up to date with what’s happened in the product since their last exam. With feedback from you, we’ve learned a lot to help us continue – enabling us to evolve and fine tune this process. This year we intended to introduce a static recertification window, to help you manage your certification on a consistent basis year over year. Aligning with the accountant annual calendar, as well as our release schedules, we planned to announce this year’s recertification window of April 20 through June 30, 2020.

April 20 is the first Monday after tax season, which aligns with one of our principles around not forcing accounting pros to take on additional work during their peak seasons. Pushing the date to April also allows us to make sure the certification is up to date with new features that we launch in the first few months of the year. Wrapping the certification window up at the end of June keeps us away from any contradictions with your July filings, as well as giving us a clear cut off for what information makes it into the new year’s full certification, which we release at the beginning of November.

With COVID-19, we’re seeing how much you have to pivot what you’re focusing on to support your firm and clients. At the same time, we want to make sure that you, as an advisor, exit this time in the best position possible, which includes being able to leverage new product features. Due to the current circumstances, for this year, we will be extending the recertification season. This year, you will be able to recertify between April 20 and Aug. 31st, 2020. If you don’t recertify by 11:59 pm, PDT, on August 31, your certification will expire. The 2021 certification will be available in early November, as usual.


Who has to recertify?

If you passed your recertification last summer, or took the full certification before 11/1/2019, you’ll need to take this year’s recertification. If you certified after 11/1/2019, you’ll have to recertify in 2021. The best place to verify is the training portal. You will only see the 2020 recertification if you need to recertify.


What if I passed the Advanced Certification after 11/1/2019? Do I need to recertify this year?

The recertification requirements are based on your highest level of certification, so if you completed Core prior to November, and Advanced after November, you are set until next recert season!

Do I need to take two recertification exams (QuickBooks Online Certification and QuickBooks Online Advanced Certification)?

No; if you are Advanced Certified prior to 11/1/2019, your exam will include both levels of recertification. One exam recertifies you in both certifications.

Where do I access recertification?

You can access this from the ProAdvisor training tab inside QuickBooks Online Accountant.

When can I access recertification?

The certification will be available in your training portal on April 20, 2020 until August 31, 2020 11:59 pm, PDT.

When do I need to complete the recertification?

You must pass all sections of the exam by 11:59 pm, PDT, on June 30, 2020. We recommend starting the certification as soon as you are able.

What’s the best way to prepare for recertification?

We have many ways to support your education to prepare for the exam. We are offering weekly webinars, as well as virtual conferences found on On-demand training can be found on the ProAdvisor training tab.

How long does the recertification usually take?

Your familiarity with QuickBooks Online will heavily influence the time it takes for you to certify.

Is there a limit to the number of tries I get to pass the exam?

Yes, after unsuccessful attempts, you are locked out of the exam for 10 days on the recertification exam only. This enables you time to study the recommended modules you did not pass and try again. For this reason, we recommend you begin your recertification exam at your earliest opportunity.