Why Moving Online Gets Clients Excited
It wasn't easy to switch from desktop to online, because naturally people don't like change. That's whether that's our bookkeepers or our clients, at the end of the day, nobody particularly likes change, but when you realize that the opportunities you have with online allow you to do more than you could just on desktop, it really was a game changer. While, again, it took a little while to make that happen, once we made the switch, people started to realize "Hey, it's not so bad." People started getting excited about it. I don't think our clients care which platform that we use, as long as we get the job done.