New QuickBooks Online Payroll lineup coming soon

New QuickBooks Online Payroll lineup coming soon

Your partnership means everything to us. It’s why accounting pros like you are the first to know about the changes we’re making in QuickBooks® Online Payroll.

Although it’s not available just yet, we’re excited to give you a sneak peek of our revamped payroll lineup. In the coming weeks, you’ll notice the names QuickBooks Online Payroll Core, Premium, and Elite, our newest product. All three full-service products have been improved so you and your clients can conquer payroll with complete confidence.

Based on customers’ feedback, we added convenient features to the products you already know. You’ll be able to run payroll automatically,1 use time tracking,2 and access a suite of HR and employee services.3

That’s not all. We’re also introducing Elite. Designed for growing businesses, Elite will be backed by a new guarantee,4 allow access to live HR experts,5 and give you the option to set up payroll or let us do it for you.6

Here’s a glance at some new features offered in each product:

QBO payroll options

Soon, we will release Core, Premium, and Elite to a small group of new customers. Even though your current payroll clients will not be directly impacted with this release, your clients may have questions about the new lineup. It’s why we’re committed to keeping you in the loop. Check out our FAQs below and stay tuned for our October update.

Frequently asked questions

How can I learn more about the new lineup?

Stay tuned to Firm of the Future, where we will provide updates as more information is ready to share, including in-depth descriptions of each of the new features. You can also register for the Oct. 24 In the Know webinar to learn more.

When will the new lineup be available?

QuickBooks Online Payroll Core, Premium, and Elite will be released to a small number of new customers in the next few weeks as we ramp up to a full release. We will have more information for you in our October update.

What’s changing?

Based on feedback from our customers and accounting pros, we are adding new  features to both existing QuickBooks Online Payroll products. We’re also releasing our newest product – QuickBooks Online Payroll Elite – and renaming our existing products. Core is a revamped QuickBooks Online Self Service Payroll and Premium is a revamped QuickBooks Online Full Service Payroll. They each include everything from the current product plus added benefits, so nothing is going away. Please refer to the chart above for more details on the three payroll options.

What is included in the new health benefits feature?

QuickBooks Online Payroll users can now offer their employees health benefits by signing up for a group health insurance plan via our partner, SimplyInsured. Health benefits are an add-on service that users can sign up for through QuickBooks Online by accessing the payroll overview screen and selecting the Benefits tab.

How much will QuickBooks Online Payroll Elite cost? Will it be available with a  Wholesale Discount?

We are still finalizing pricing and discounts and will share more information in our October update.

What does this mean for my clients who currently use QuickBooks Online Self Service Payroll or Full Service Payroll?

Right now, Core, Premium, and Elite will only be available for new customers. Existing customers will gain access to these three products in 2020. Accounting pros with clients using these products will receive more information in the coming months.

1Auto payroll is available if setup for employees and the company are complete, all employees are salaried employees, all employees are set up on direct deposit, bank verification, e-services is enabled, all employees are located in the same state and the company is not a multi-state company, and the account has not been on hold in the last 6 months.

2Additional fees may apply. Time tracking included only in the QuickBooks Online Payroll Premium and Elite subscription services. Features vary.

3HR support is provided by experts at Mammoth, Inc. See Mammoth’s privacy policy and Terms of Use. HR Support Center available only to QuickBooks Online Premium and Elite subscriptions. HR Advisor support experts only available in QuickBooks Online Payroll Elite. HR support is not available to accountants who are calling on behalf of their clients.

4Tax Penalty Free Guarantee: If you receive a tax notice and send it to us within 15-days of the tax notice we will cover the payroll tax penalty, up to $25,000. Additional conditions and restrictions apply.

5Elite onboarding is available to QuickBooks Online Payroll Elite users only.

6Expert review is available upon request for QuickBooks Online Payroll Premium and Elite.