QuickBooks Commerce will be deployed in a phased rollout; new U.S.-based customers who purchase QuickBooks Essentials, Plus, or Advanced will have access first, available now.
QuickBooks Commerce general questions
Q: Who is QuickBooks Commerce available to today?
A: QuickBooks Commerce is available to QuickBooks Online customers who are paying for a subscription to Essentials, Plus, or Advanced, and who do not use inventory or multi-currency features. Eligible customers will see ‘Commerce’ in the left navigation of their QuickBooks Online account. They will then go through the qualification survey to determine if they qualify.
We expect to fully roll out QuickBooks Commerce to all eligible customers by the end of February 2021.
Q: Are customers on the wholesale discount eligible to use QuickBooks Commerce?
A: Currently, QuickBooks Commerce is not available for customers on the accountant-billed wholesale discount. We are working on enabling this in 2021.
Q: Can accountants access QuickBooks Commerce for their clients who have signed up for it independently?
A: Currently, accountants cannot access QuickBooks Commerce via their QuickBooks Online Accountant account. We are working on enabling this in 2021.
Q: Is QuickBooks Commerce available to clients I add through QuickBooks Online Accountant (e.g. bill my firm, bill my client)?
A: Not currently, this is something we are working on enabling in 2021.
Q: When will QuickBooks Commerce be available to existing QuickBooks Online customers?
A: We are looking to start with a small base and expand more in 2021.
Q: How does QuickBooks Commerce’s functionality differ from TradeGecko’s?
A: We have improved integration with QuickBooks Online including turning off inventory in QuickBooks Online for Commerce users as well as pre-mapped chart of accounts based on some smart defaults.
We are working on exclusive features like eCommerce settlement reports, QB Payments support and improved data consistency.
Q: How do ProAdvisors sign up for QuickBooks Commerce?
A: In the current limited release, QuickBooks Commerce is only available to customers who sign up for both QuickBooks Online and QuickBooks Commerce through this page. We are working to expand availability in 2021.
Q: Will you be offering QuickBooks Commerce customized training for ProAdvisors?
A: We do not have training for the current limited release, but plan to provide more in-depth content as QuickBooks Commerce becomes more broadly available.
Q: How many users will be included in the QuickBooks Commerce subscription?
A: The number of users is the same as QuickBooks Online so it varies based on the QuickBooks OnlineSKU.
Q: Is QuickBooks Commerce available with a wholesale discount?
A: We do not currently have wholesale pricing for subscriptions today.
Q: Who is QuickBooks Commerce targeted to?
A: QuickBooks Commerce is targeted to B2C or B2C+B2B hybrid customers that are online sellers.