Customer satisfaction is crucial to the growth of your practice. Learn how and what to measure in terms of customer satisfaction.
Regular communication is key to to helping you nurture your clients for enhanced retention, as well as being able to market to prospects and referral sources effectively. CPA client newsletters and tax letters for accountants are often the most productive devices in an accounting firm’s marketing strategy.
Listen to your clients in order to get them the answer they need.
Learn why firms that are implementing cloud systems effectively are those that are enjoying exceptional client satisfaction.
Discover what actions you can take to advise your clients about how to protect themselves from identity theft.
Asking clients about the services you provide them is an important marketing tactic.
Randy Mittasch, CPA shares why he prefers QuickBooks® Online cloud accounting software for his clients.
Intuit has developed a new story on its Small Business Blog about the Affordable Care Act, along with a new, informational Infographic.
Don't let the stress of the data breach break down segregation of duties and your infrastructure. Learn how to craft a data breach incident response plan for your firm.
How can we help our clients hear – and heed – important finance advice?
Check out the latest in the QuickBooks PowerHour series.
There are four components that are key to developing a good practice management plan. Read about the four areas that should be addressed.
See how QuickBooks® Self-Employed has been a game changer during tax time.
Learn how accountants can use several collaborative technologies to provide better service, including working in the cloud, communication tools, secure file exchange, and social media.
Learn how to ensure your clients come to you for advisory services regularly, and not just once a year. See tips and strategies for providing consistent advisory services to your clients.
A great consultant is more than an expert. Learn why accounting or bookkeeping consultants are part expert and part therapist.
The accounting profession is poised on the brink of massive changes, driven primarily by the explosive growth of digital technology. Learn how to create the best experience for your clients with the rise in technology.
Learn which factors to consider when helping your client determine their likelihood of securing a loan.
Keeping current clients is just as important as attracting new ones. Read about five ways to perfect client relationships and keep your clients around for the long run.