Why you and your clients will love the Payroll Elite experience

Why you and your clients will love the Payroll Elite experience

There’s a lot to love about Payroll Elite, the most robust QuickBooks® Online Payroll plan for accountants and their clients. Some features speak specifically to business owners, such as Tax Penalty Protection1 and HR services.2 But, it’s our white-glove customized setup3 that’s most likely to wow busy accountants. And, it’s only available for Elite users. If you’ve been considering upgrading your clients to Elite, here’s what you need to know.

Elite offers custom onboarding for you and your clients

White-glove setup comes free with Payroll Elite, and it’s ideal for busy accountants with multiple clients who have five or more employees. Why? Because with Payroll Elite, accountants don’t have to set up payroll manually every time a new client signs on.

Instead, our team of professionals will work one-on-one with your client to set up their payroll account and onboard them to QuickBooks. If your client is switching from another provider, our experts will make sure all their data transfers correctly. It’s a fully customized experience, designed to save you time and help you get back to more pressing client needs.

Custom onboarding can help your clients avoid payroll errors

We guarantee your clients will love their custom onboarding experience. We designed it to give them the best possible introduction to QuickBooks Online Payroll.

From the beginning, your client will have a dedicated support person who can answer their QuickBooks questions and set up their Payroll account. If your client wants direct deposit or custom payroll reports, their dedicated support specialist can make it happen.

Best of all, because we set up their account for them, your client won’t have to stress about potentially expensive errors. Our team will make sure everything about your clients’ payroll account is compliant with state and federal laws.

A recent survey by the Workforce Institute found that 82 million Americans had experienced a paycheck error. Many workers said their employer had failed to comply with federal labor laws, potentially by mistake.

With Payroll Elite onboarding, your client can feel confident that their account has been set up to limit their liability and prevent payroll errors. And, you won’t have to lift a finger.

Custom onboarding is convenience and can help you save time

Accurate client accounts and time savings are just two reasons to love Payroll Elite’s onboarding process. Another is convenience.

Say you have questions about the product or a client’s account. With Payroll Elite, you’ll have 24/7 access to customer support, supplied by U.S.-based Payroll experts. Get step-by-step help, troubleshooting assistance, tips, and resources over the phone or via chat – whichever you prefer. If there’s ever a wait, we’ll call you back as soon as a team member is available, so you don’t have to wait on hold.

Your time is valuable. And, that’s the number one commodity you’ll get back when you upgrade your payroll clients to QuickBooks Online Payroll Elite.

1Tax penalty protection: Only QuickBooks Online Payroll Elite users are eligible to receive the tax penalty protection. If you receive a tax notice and send it to us within 15 days of the tax notice we will cover the payroll tax penalty, up to $25,000. Additional conditions and restrictions apply. Learn more about tax penalty protection.

2HR services: Provided by experts at Mammoth, Inc. See Mammoth’s privacy policy and Terms of Use. The HR Support Center available only to QuickBooks Online Premium and Elite subscriptions. HR Advisor support is only available in QuickBooks Online Payroll Elite. HR support is not available to accountants who are calling on behalf of their clients.

3Phone and messaging support is included with your paid subscription to QuickBooks Online Payroll. Phone support is available Monday through Friday, 6 AM-6 PM PST. Your subscription must be current. Intuit reserves the right to limit the length of the call. Terms conditions, features, pricing, service, and support are subject to change without notice.